Privacy Policy

This Privacy Policy describes, at a general level, how Markshles EDU may process personal information through its public website, Cloud SaaS administration, Dedicated customer relationship, support and commercial processes. A school using Markshles EDU may separately act as controller/business for student, guardian, employee or other institutional data and should provide its own legally required privacy notices.

Information we may process

Depending on the relationship, information may include account and contact details; school and billing information; subscription, quotation, invoice and payment-status information; support communications; technical logs; security events; preferences and language; and information submitted through forms. The platform can also process school-controlled records according to enabled modules.

Purposes

Information may be used to provide and secure the service, authenticate users, administer subscriptions and licenses, deliver support, process quotations and invoices, communicate service notices, prevent fraud or abuse, maintain logs, improve reliability, comply with law and perform obligations under applicable agreements.

School-controlled data

For records entered by a customer school, responsibilities depend on applicable law and contract. The school is generally responsible for determining lawful purposes, permissions, notices, consents, retention rules and authorized users for the data it controls. Markshles processes such data to provide the contracted service and according to applicable instructions and agreements.

Vendors and infrastructure

Service delivery may rely on hosting, email, communications, payment, analytics, security, domain/DNS or other providers. These providers may process limited information necessary to perform their services and are subject to their own terms and applicable contractual safeguards.

Security

Reasonable safeguards are used, but no system can guarantee absolute security. Customers share responsibility for credentials, permissions, endpoint security and prompt reporting of suspected compromise. Security incidents are handled according to applicable law and contractual commitments.

Retention and deletion

Retention depends on account status, service model, legal obligations, backup cycles, security needs and contractual requirements. Some records may need to be retained for billing, fraud prevention, dispute resolution, accounting or legal compliance after service ends.

International processing

Depending on customer location and selected infrastructure, information may be processed in jurisdictions different from the user’s location. Appropriate contractual or legal mechanisms will be used where required.

Rights and requests

Individuals may have rights under applicable privacy law. Requests concerning school-controlled records should generally be directed first to the relevant school. Requests concerning information controlled directly by Markshles can be submitted through the Contact page. Identity verification may be required.

Children and educational records

Markshles EDU is designed for institutional use. Schools are responsible for determining the legal basis and required permissions for student and child information they enter. Specific education or child-privacy obligations may require additional agreements or configuration depending on jurisdiction.

Changes

This policy may be updated as services, vendors, security practices or legal requirements change. The current version and update date should be displayed on this page.